Reference

Terms and Conditions That Govern Your mychumbacard Account

These Terms and Conditions set out what you agree to when you open and use a mychumbacard account — covering eligibility, payments through PayPal, Venmo, and Play+, account conduct, and what happens when you contact us.

Eligibility by state lawPayPal, Venmo & Play+ rulesAccount conduct standardsDispute and contact processTerms subject to change

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What These Terms Actually Cover

mychumbacard Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating a mychumbacard account, you confirm you are of legal age under your state's law and that online casino activity is permitted where you are located. We do not accept accounts from states where such activity is prohibited. These Terms govern every transaction you make

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through our platform — including deposits via PayPal, Venmo, or a Play+ prepaid card, and any withdrawal you request. Bonus offers, if active, carry their own conditions posted at the time of the offer; the general Terms do not override those specific rules. You are responsible
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for keeping your login credentials secure. If you suspect unauthorized access, notify us through live chat or email right away. We may suspend an account while we investigate a reported breach. These Terms may be updated from time to time; we'll flag material changes on the
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site, and continued use of your account means you accept the updated version. Your use of any third-party payment service — including PayPal or Venmo — is also subject to that provider's own terms, which sit outside our control.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

REACH US DIRECTLY

How to Contact Us About These Terms

Questions about a specific clause, a transaction dispute, or an account restriction? Our support team handles Terms-related inquiries through the channels below. Have your account email and the relevant transaction ID ready to speed things up.

Team online

Live Chat

Start a live chat session from your account dashboard to ask about a specific clause, flag a payment issue, or request clarification on any restriction applied to your account.

Email Support

Send a detailed message to our support address for written records of your inquiry. Include your registered email and the transaction or session in question for a faster response.

Account Help Center

The Help Center inside your account lists common Terms questions — covering PayPal and Venmo payment rules, Play+ card eligibility, and account suspension procedures — before you need to contact us directly.

HOW WE HANDLE THIS

Data, Security and Account Rights Under These Terms

Your account data and payment information are handled in line with our Privacy Policy, which sits alongside these Terms. We use SSL encryption across every session, and payment details processed through PayPal, Venmo, or Play+ are never stored on our servers in raw form. Here is how we manage the key areas these Terms address.

Data Retention We keep account records for as long as required by applicable law in your state. You may request a summary of the data we hold by contacting support through live chat or email.

Cookie Use Our platform uses session and preference cookies to maintain your lobby state and payment selections. You can adjust cookie settings in your browser; note that disabling some cookies may affect account functionality.

Account Security Two-step verification is available on every account. We strongly encourage you to enable it in your account settings, especially if you use PayPal or Venmo as your primary withdrawal method.

Requesting Changes To update personal details or request account closure, submit a request through live chat or email. Identity verification may be required before we process changes to payment-linked information.

Frequently Asked Questions About Our Terms

Below are the questions we hear most often about how these Terms work in practice — from state eligibility to how we handle disputes over PayPal and Venmo transactions.

You must be of legal gambling age in your state and reside in a state where online casino activity is permitted by law. Eligibility is determined at registration and verified through identity checks.

Our Terms set the rules on our side — transaction limits, verification requirements, and dispute steps. PayPal and Venmo each have their own separate terms that also apply to your use of those services.

We post a notice on the site when material changes go live. Continuing to use your account after that date means you accept the revised Terms. We aim to give reasonable advance notice of significant updates.

Yes, we may suspend an account if we detect unusual activity, a verification issue, or a Terms breach. You can contact support via live chat or email to understand the reason and how to resolve it.

Contact our support team through live chat with your account email and the transaction ID. We review disputes and aim to respond with a resolution path once we have confirmed the relevant account details.

Send a data request through email support or live chat. We will verify your identity first, then provide a summary of the personal and payment data we hold in line with applicable state requirements.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoGolf Point Spread Guide InfoPrivacy Policy Infomychumbacard Banking Guide

Terms and Conditions That Govern Your mychumbacard Account

How to Contact Us About These Terms

Live Chat

Email Support

Account Help Center

Data, Security and Account Rights Under These Terms

Frequently Asked Questions About Our Terms

01 Who is eligible to open a mychumbacard account under these Terms?

02 Do the Terms change how PayPal and Venmo deposits are handled?

03 What happens if mychumbacard updates these Terms?

04 Can my account be suspended under these Terms, and what are my rights?

05 How do I dispute a transaction under these Terms?

06 How do I request a copy of the data mychumbacard holds on my account?

Terms & Conditions

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